The manufacturer warrants this product against defects in material & workmanship according to the schedule below:
- Limited Lifetime Warranty: Steel lift frame mechanism against metal fatigue, defective welds, and bushings.
- 7 Year Prorated Warranty: For the first Three (3) years from the date of purchase, manufacturer will repair or replace at its option to the original purchaser any of the following parts found upon examination by an authorized representative of the manufacturer to be defective in material and/or workmanship:
- Wood Frame, Motor, Hand Control, Scissor Mechanisms, Heat Pad, Massage Unit, Transformer/Control Boxes.
For Four (4) additional years, a pro-rated warranty will be made available for the following parts:
- Motor, Heat Pad, Hand Control, Massage Unit, Transformer/Control Boxes
Manufacturer will warrant these components with the following pro-rated schedule:
- Fourth Year: 35% off suggested retail price
- Fifth Year: 25% off suggested retail price
- Sixth Year: 15% off suggested retail price
- Seventh Year: 5% off suggested retail price
- Warranty Exclusions: This warranty does not extend to fabric and excludes steel frame chairs, normal wear & tear.
- For Clients outside our service area: Please note that labor cost of repairs under warranty is not covered, unless specifically covered under individual manufacturer warranty plans.
The manufacturer will not warrant parts damaged by improper installation and/or repairs/modifications made to any part without specific consent from manufacturer. The manufacturer does not warrant parts damaged by contamination, abuse, misuse, accident, negligence, battery fluid spillage or leakage, commercial use, use other than normal, improper operation, maintenance, storage.
Please call us for specific details.