Phone (866) 563-6812

Privacy Policy

Notice
At Medicaleshop we are committed to protect your privacy both before and after the purchase process. We recognize the concerns associated with online shopping and the collection of personal information. We take these concerns seriously and work hard to protect your privacy by handling your personal information sensibly and responsibly. We also realize people consider information about their health to be highly sensitive. Medicaleshop respects your right to confidentiality regarding medical history and personal health. We do not discuss this information unless given permission for acquiring Medicare covered products. We use the information that we collect, to process your medical equipment orders and to provide a more personalized shopping experience.
When you order, we need to know your name, e-mail address, billing and shipping addresses, credit card number and it's expiration date. This allows us to process and fulfill your order and to notify you of your order status.
When you register, we need only the name and email address, plus information that help us to customize your on-line experience toward your specific needs and interests.
Product Reviews can only be submitted by customers who have actually purchased the product at Medicaleshop.com. We may also use the information we collect to notify you about important changes on the website or special offers we think you'll find valuable.
Security
You can confidently purchase items online with the knowledge that our shopping cart utilizes advanced secure data encryption through SSL (Secure Socket Layers) 128-bit encryption. Your private payment and order information cannot be viewed by unscrupulous Internet users. On-line purchases can be paid by credit card. Payments for online purchases can also be made by check when invoiced. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Whenever we collect sensitive information (such as credit card data etc.), it is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
What about “Cookies”?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to personalize our home page and for you to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.
What information do we collect?
We collect information on what pages users access or visit, volunteered information, for example, if you participate in a survey or communicate with us via e-mail, order information (such as name, address, credit card) needed to complete an online purchase. Medicaleshop does not sell, trade, or rent your personal information to others. The fields presented to you at the time of registration on our site only enable us to get information to fulfill your order. This information is kept in a secured database and will be only used for processing your order as well as contacting you about product changes and updates on our website.
Sharing of information collected with other parties
We use an outside shipping company to ship orders and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
Access
You may update or change information related to your Medicaleshop account by accessing Your Account section of the website at the top of any page, and by providing your e-mail account and password. For other questions related to updating or changing your account information, please send an e-mail to csteam@medicaleshop.com.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email at csteam@medicaleshop.com or by calling us at (866) 563 6812. You also have a right to:
  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
Links to other websites on Medicaleshop.com
Our web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Your Consent
By using our website, you consent to the collection and use of this information by Medicaleshop. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Redress
Non-compliance issues related to privacy policy will be our top priority and we will work diligently with you to resolve the same and ensure that adequate steps are taken to avoid such lapses to occur in future.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at (866) 563 6812 or via email at csteam@medicaleshop.com. Upon receiving your concerns, we will contact you, if more details are needed and work to address your privacy concerns.