The BIG Step-by-Step sends successive messages to the user. Record a sequence of messages on the BIG Step-by-Step, and you're good to go. Levels enable the user to save up to three separate sets of sequential messages that can be used throughout the day. The BIG Step-by-Step is ideal for storytelling, counting, or telling a knock-knock joke. The options for using a BIG Step-by-Step are limitless.

To play the first message, activate the large colorful top. When finished, press the top again to hear another message. New message sequences can be easily and swiftly recorded to the BIG Step-by-Step on the go, or the levels can be used to pre-record up to three sets of messages in advance.

Features of BIG Step-By-Step:

• Batteries included
• Better digital sound loud for almost any environment
• Mounting which is stronger and easier to use
• Soft-touch coating provides extra grip when holding the device
• Three recording levels with a total of four minutes of record time on the device
• Includes red, yellow, green, and blue tops along with a clear snap cap that holds a picture symbol on the device

Common Uses:

• Count from 1 to 10
• Ask a series of questions
• Record pages of a book to tell a story
• Add communication to a switch controlled toy or appliance

NOTE: It is highly recommended to use a standard alkaline 9V battery with this device. Alternative batteries may be comprised of materials that do not distribute power in a suitable manner, and when installed, some users may experience inconsistencies.

• Manufacturer provides “Two year limited warranty” against defects in materials and manufacturing from the date of purchase.
• The limited warranty is not transferable and is only offered to the first customer who purchases the product.
• Defects or damage that result from: improper operation, storage, misuse or abuse, accident or neglect, contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; subjecting the products to abnormal usage or conditions; or other acts which are not the fault of manufacturer, are excluded from coverage.
• The warranty does not extend to non-durable components, such as rubber accessories, casters, and grips, which are subject to normal wear and need periodic replacement.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions apply for warranty of this product.

• We gladly accept returns within 30 days from the date of shipment for a full refund. Unfortunately, we are unable to process returns beyond this timeframe.
• To ensure a smooth return process, all items must be returned in their original condition and packaging.
• A Returned Goods Authorization (RGA) number is required before sending back any item. This helps us process your return efficiently.
• Items must be new, unused, and untampered to qualify for a refund. Customers are responsible for return shipping costs.
• If a return is not due to a manufacturing defect, any applicable payment processing fees (credit card/PayPal) will be deducted from the refund.
• This product is subject to the standard return policy set by the manufacturer.

If you have any questions or need assistance with your return, our team is happy to help. Please contact us for further details.

Q: How do I activate the BIG Step-by-Step?
A: To play the first message, simply press the large colorful top. Once the message is finished, press it again to hear the next message.

Q: How much recording time is available on the BIG Step-by-Step?
A: The device offers a total of 4 minutes of recording time.

Q: Can I pre-record messages in advance on the BIG Step-by-Step?
A: Yes, you can record new message sequences on the go, or use the three levels to pre-record up to three sets of messages in advance.

Q: What is the activation force required to use the BIG Step-by-Step?
A: The activation surface requires a force of 3 to 5 oz to play the recorded messages.

Q: How to Secure the Colored Switch Cap on the BIG Step-by-Step
A: To better secure your switch top to the body of your device, we recommend adding a small amount of semi-permanent adhesive to the threads of the switch top. This will provide additional resistance to help hold the switch top in place. Avoid using permanent adhesives, as they may make future removal difficult or damage the device.

A semi-permanent adhesive such as:

• Elmer's School Glue
• Hot glue from a hot glue crafting gun
• Thread seal tape (otherwise known as plumber's tape)
• Removable mounting or poster putty

Q: Why does the BIG Step-by-Step LED flash red 3-5 times and not play my message?
A: If you see it flash red 3 to 5 times and your message doesn't play, this may indicate a battery problem. Replace the batteries with new, regular alkaline batteries, make sure the replacement batteries are fresh and recently purchased.

Red LED

• Flashing, followed by a pause, followed by flashing – the battery is low
• Steady for 1 second – the device is powered on
• Steady – the device is in record mode
• Continuous flashing – a message is being recorded
• Single flash – a message is being played
• Flashing, followed by audible warbled beep – the device's memory has been cleared

Q: Why does the BIG Step-by-Step LED flash yellow one time and not play my message?
A: If you see it flash yellow one time and your message doesn't play, this may indicate that a message is not recorded on your device. Try to record a new message on your BIG Step-by-Step.

Yellow LED

• Steady for 1 second – the device has no recorded message
• Flashing (while in Record mode) – the device's memory/ storage is full