Our promise to customers
"To be accessible through your needs."
Medicaleshop believes in providing the best possible online shopping experience for products that you need. We try to exceed our customers' expectations for product quality and delivery time.
Ethical Business Conduct
Our website is secure for online transactions, and the users' information remains safe with us. We are an authorized dealer for all the brands listed on our website, concluding that we only provide quality products.
Respect and Integrity
We treat our customers and prospects with utter respect and dignity. We will put all our efforts into helping our customers get what they need.
Help with Product Selection
We provide help with measurements and can explain the highly customized product to our clients to make them decide on the right product to choose.
Price Match
Medicaleshop understands the user's need for reasonable prices. Based on an online business model, we do not deal with insurance. Thus, we provide competitive prices and keep our prices low for you to get the best at the right price.
Prompt Order Updates
From the date of order placed to the delivery, we stay connected with our customers through their purchasing funnel via emails.
Accurate delivery of business documents
We send out the invoice and the receipt of your purchase to you.
Expert customer service
Our customer service representatives are there to help you through a phone calls, email, and online chat from 8:00 am to 5:00 pm EST Monday to Friday. Our professionals help with product questions and selections.
Privacy protection
We do not share your data with any third-party app. All your transactions and personal details are solely for purchase purposes and emails (if chosen).