Ablenet Hitch 2 for Gaming

Hitch Quick Start Guide

• Manufacturer provides “Two year limited warranty” against defects in materials and manufacturing form the date of purchase.
• The limited warranty is not transferable and is only offered to the first customer who purchases the product.
• Defects or damage that result from: improper operation, storage, misuse or abuse, accident or neglect, contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; subjecting the products to abnormal usage or conditions; or other acts which are not the fault of manufacturer, are excluded from coverage.
• The warranty does not extend to non-durable components, such as rubber accessories, casters, and grips, which are subject to normal wear and need periodic replacement.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions apply for warranty of this product.

• No returns accepted after 30 days from date of shipment
• All returns must have an RGA number (Returned Goods Authorization Number) unauthorized returns will not be accepted
• The products must be in new, unused condition, not tampered with, in original packaging (if not restocking fee may apply) and returned at the customer's expense in the original packaging
• If your return is not due to any manufacturing defect then the original shipping cost and credit card/paypal processing fee will be deducted from the total refund
• We are unable to accept returns or exchange of car seat products due to safety regulations and restrictions
• No returns accepted for Hygiene & Bath products due to health concerns
• Custom orders are non-refundable and non-returnable
• Standard Manufacturer Terms & Conditions Apply for Return Policy of this Product

Q: Hitch is not installing correctly.
A: Hitch uses a generic USB keyboard/mouse driver that is already installed on most compatible systems. If the Hitch appears not to function with your device after initial connection we recommend:

• Try connecting the Hitch to a different USB port of your device.
• If using a USB hub, try plugging Hitch directly into your device.

Q: A switch is not working when connected to Hitch 2.
Hitch 2.0 offers the ability to connect up to five switches for different functions at any time. If a switch appears not to work we recommend:

• Pay close attention to the mode LED. The LED in the same row/column that you have your switch connected to should flash each time the switch is pressed.
• Try connecting the switch to a different switch port.
• Try a changing to a different mode setting.
• Try connecting a different switch, that you know works, to the same port.

Q: Hitch is not working with my program.
A Hitch 2 is designed to emulate various keyboard and mouse functions. To ensure that your selected program can properly communicate with Hitch 2.0 please review the following:

• Ensure the program, as well as the Hitch 2, are set to the same function.
• Find or change the functionality for the program so it can respond to mouse or keyboard keystrokes available on the Hitch 2.

Please note: If the function the program you are using is not a preset on Hitch, you may need to program Hitch 2 for compatibility.

Q: Hitch is not programming.
A Hitch 2.0 can be programmed for many alternative keyboard commands. Instructions for programming this row of functions can be found in the Quick Start Guide. If Hitch 2 does not appear to be handling programming we recommend:

• Ensure that the Program Switch is positioned towards the word "Program"
• Be sure the correct mode for programming is selected. Note: only the bottom row of Hitch 2 is available for custom programming (PR1 through PR5).
• Check that the USB keyboard is securely connected to Hitch 2’s USB port labeled "Keyboard".
• Try a different keyboard. Ablenet tries to ensure most keyboards will work for programming, but it's always possible that some may not.