Q: Why does the LED flash red 3-5 times and not play my message?
A: This is typically related to an issue with the battery installed in the device. There are two primary reasons this can occur:
- The battery is low or depleted.
- Your using a battery labeled "Heavy Duty", "Industrial Grade" or "ProCell". These types of batteries handle power differently than regular alkaline batteries, and when used in our devices they respond similar to low/dead batteries. We recommend using a regular alkaline battery to avoid any issues with recording or playing messages.
Q: The colored switch cap comes off my device while using it. Is there a way to secure it so it doesn't come off as easily?
A: To better secure your switch top to the body of your device, we recommend adding a small amount of semi-permanent adhesive to the threads of the switch top. This will provide additional resistance to help hold the switch top in place.
We recommend the following adhesives:
- Elmer's school glue
- Any hot glue from a hot glue crafting gun
- Any thread seal tape (otherwise known as plumber's tape)
- Any removable mounting or poster putty
Q: Is this switch accessible?
A: Yes, it includes a standard 3.5mm switch jack, allowing external switches to be used for activation, making it even more accessible.
Q: What makes this different from BIGmack?
A: The LITTLEmack is more compact, with the same functionality. The BIGmack has a larger 5-inch activation area, which is better for users with motor control challenges who need a larger target.