Ablenet QuickTalker FT 12 offers multi-message communication that is highly portable, durable, and simple to use. The QuickTalker FT 12 features a Feather Touch membrane that responds to the lightest touches and small fingertips, making it simple for anyone to communicate. QuickTalker FeatherTouch 12 has 48 unique messages available across five recording levels, providing an individual with a variety of communication possibilities throughout the day.

Features of QuickTalker FeatherTouch 12 Speech Device:

• Batteries included
• Carrying Handle is included
• Provides sound in crystal clear quality.
• Better than ever digital sound output, suited for almost any environment.
• Includes three core messages that are same on all recording levels.
• Includes nine messages that differ on each recording level.
• Ideal for engaging in a class, interacting with a family member, or reading a story.

Common uses of Ablenet QuickTalker FT 12

• Record messages like "turn the page", "look", "I like this", and "I want to stop" for use when reading a book
• Use each recording level to record messages based on the environment like the classroom, lunchroom, playground, bus, and at home
• For the three core messages that are the same on every recording level, record common requests like "I need help", "I need to use the bathroom", and "I'm thirsty"

Note: Symbol overlays are not included with the QuickTalker FeatherTouch 12.

• Manufacturer provides “Two year limited warranty” against defects in materials and manufacturing from the date of purchase.
• The limited warranty is not transferable and is only offered to the first customer who purchases the product.
• Defects or damage that result from: improper operation, storage, misuse or abuse, accident or neglect, contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; subjecting the products to abnormal usage or conditions; or other acts which are not the fault of manufacturer, are excluded from coverage.
• The warranty does not extend to non-durable components, such as rubber accessories, casters, and grips, which are subject to normal wear and need periodic replacement.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions apply for warranty of this product.

• We gladly accept returns within 30 days from the date of shipment for a full refund. Unfortunately, we are unable to process returns beyond this timeframe.
• To ensure a smooth return process, all items must be returned in their original condition and packaging.
• A Returned Goods Authorization (RGA) number is required before sending back any item. This helps us process your return efficiently.
• Items must be new, unused, and untampered to qualify for a refund. Customers are responsible for return shipping costs.
• If a return is not due to a manufacturing defect, any applicable payment processing fees (credit card/PayPal) will be deducted from the refund.
• This product is subject to the standard return policy set by the manufacturer.

If you have any questions or need assistance with your return, our team is happy to help. Please contact us for further details.

Q. Why does the LED alternate flashing between red and yellow two times and not play my message?
A. This is typically related to an issue with the battery installed in the device.

• The battery may be low or depleted.
• You are using a battery labeled "Heavy Duty", "Industrial Grade" or "ProCell". These types of batteries handle power differently than regular alkaline batteries, and when used in our devices respond similar to low/dead batteries. We recommend using a regular alkaline battery to avoid any issues with recording or playing messages.
  

Q. Why can't I change levels or record new messages?
A. It's likely the lock feature has been enabled. To enable/disable the lock feature press and hold the Record and Level buttons at the same time for 5 seconds. When activated/deactivated you should see all the LED's flash twice, then turn off.

Q. Do the top 3 message cells change with different levels?
A. The top 3 messages are core messages that remain the same through all levels.

Q. How long is the total recording time?
A. Total recording time across all the levels:

• QuickTalker FT 7: 6 minutes of total record time
• QuickTalker FT 12: 12 minutes of total record time
• QuickTalker FT 23: 20 minutes of total record time

Q. How to fix Robotic or Static Noise on the QuickTalker FT
A. A robotic or static noise may happen when the device is in need of a master reset. Perform a master clear of all of the messages by following the steps below. Please be aware that this will erase all messages on all levels of your device, including Core Message locations.

1. Press and hold the record button for 30 seconds.
2. You will hear the QuickTalker FT beep after 10 seconds. Continue to hold the record button.
3. After 30 seconds, you will hear a second set of beeps.
4. Release the record button.

Once you have performed the master clear, record a new message on your QuickTalker FT to test the audio.

Q. Why can’t I record a new message on a QuickTalker FT?
A. If you are unable to record a new message on the QuickTalker FT, it may be due to the device needing new batteries, being locked, or having a full memory.