Action products user manual

Manufacturer warrants its products to be free of defects in materials and workmanship for the following period:

• 5 Years warranty: Wheelchair cushions not utilizing cube and pebbled technology.
• 2 Years warranty: Wheelchair cushions utilizing cube or pebbled technology.
• The product is not subjected to misuse, negligence, accident or abuse.
• Disposable items, adaptive pads (flat, cube & pebble pads), commode pads, cushion covers and ancillary items are warranted to be free of defective materials & workmanship at the time of initial purchase only.
• Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions are applicable for warranty of this product.

Please call us for specific details.

• No returns accepted after 30 days from date of shipment.
• All returns require prior authorization (RMA) and are subject to a 20% restocking fee.
• Manufacturer reserves the right to decide whether a cushion is repairable.
• We do not guarantee fulfillment of any desired purpose or product suitability to the customer and this will not be considered as a valid reason for return.
• Manufacturer reserves the right to determine whether or not a product has suffered misuse, negligence or abuse.
• If your return is not due to any manufacturing defect then the original shipping cost and credit card/paypal processing fee will be deducted from the total refund
• User accepts to bear full cost of return shipping of the product to manufacturer.
• Hygiene products will not be returned once used or opened.
• Custom orders are non-refundable and non-returnable.
• Standard manufacturer terms & conditions are applicable for return policy of this product.

Please call us for specific details.