We value your satisfaction and strive to provide quality products. If you need to return an item, please review our return policy below:
- Returns are accepted within 30 days from the date of shipment.
- All returns require prior authorization (RMA) and may be subject to a 20% restocking fee.
- The manufacturer will assess whether a cushion is repairable.
- We cannot guarantee that a product will meet a specific purpose or requirement, and returns for this reason cannot be accepted.
- The manufacturer will determine if a product has been subjected to misuse, negligence, or abuse.
- If the return is not due to a manufacturing defect, the original shipping cost and any credit card or PayPal processing fees will be deducted from the refund.
- The customer is responsible for covering the return shipping costs.
- For hygiene reasons, products that have been used or opened cannot be returned.
- Custom orders are non-refundable and non-returnable.
- Standard manufacturer terms and conditions apply to this product’s return policy.
For further details or assistance, please contact us. We are happy to help!