• The product warranty is applicable as per the terms and conditions provided by the product manufacturer.

Please call us for specific details.

• No returns will be accepted after 30 days from the date of shipment.
• All returns are subject to a restocking fee as per manufacturers terms and conditions.
• All returns must have an RGA number (Returned Goods Authorization), unauthorized returns will not be accepted.
• We do not guarantee fulfillment of any desired purpose or product suitability to the user and this will not be considered as a valid reason for return.
• The products must be new, unused condition, not tampered with, in original packaging and returned at the customers expense in the original packaging.
• If your return is not due to any manufacturing defect then the original shipping cost will be deducted from the total refund.
• Hygiene, bath and toilet items cannot be returned once opened or used.
• Standard manufacturer terms and conditions apply for return policy of this product.

Please call us for specific details.

Frequently Asked Questions:

Q1. Is an adhesive remover always needed?

No, this product is optional. Use it to remove adhesive residue from your skin, or to make it easier to remove your skin barrier or tape.

Q2. Will this be uncomfortable to use?

This silicone-based product is formulated to be a no-sting alternative. When used correctly, the adhesive remover will help to make the removal of your pouching system easier and help reduce the potential for skin stripping.

Q3. Do I need to wash the adhesive remover off of my skin?

The adhesive remover evaporates quickly and dries without residue, so the next barrier can attach securely. If you wash your skin after use be sure to rinse and dry thoroughly before the next pouch application.