• The product warranty is applicable as per the terms and conditions provided by the product manufacturer.

Please call us for specific details.

• No returns will be accepted after 30 days from the date of shipment.
• All returns are subject to a restocking fee as per manufacturers terms and conditions.
• All returns must have an RGA number (Returned Goods Authorization), unauthorized returns will not be accepted.
• We do not guarantee fulfillment of any desired purpose or product suitability to the user and this will not be considered as a valid reason for return.
• The products must be new, unused condition, not tampered with, in original packaging and returned at the customers expense in the original packaging.
• If your return is not due to any manufacturing defect then the original shipping cost will be deducted from the total refund.
• Hygiene, bath and toilet items cannot be returned once opened or used.
• Standard manufacturer terms and conditions apply for return policy of this product.

Please call us for specific details.

Frequently Asked Questions:

Q1. Can I wash my belt?

Yes. Adapt ostomy belts can be hand-washed in cold water with a mild soap, and hung to dry. Gentle care will add longevity to your belt.

Q2. How often should I replace my belt?

Adapt ostomy belts are made of elastic and will stretch out with repeated use. Belts should typically be replaced two to three times per year to help ensure their effectiveness. Most people have at least two belts — one to wear, and one for back-up.

Q3. Do Adapt ostomy belts contain latex?

Adapt ostomy belts do not contain natural rubber latex.

Q4. How tight should I secure the belt?

The proper belt tension is important to keep the pouch secure without excess pressure. With the belt attached, you should be able to easily slide two fingers between the belt and your skin.

Q5. Do I have to wear a belt?

No. Wearing a belt is often a matter of personal preference. Some choose to wear a belt all of the time. Some only wear a belt at specific times (e.g., during exercise). Others never wear a belt. Your WOC/ET nurse may recommend that you wear a belt to help establish more predictable pouching system wear times