- Returns are accepted within 30 days from the date of shipment.
- All returns are subject to a 15% restocking fee.
- Orders canceled after two weeks may be subject to a 25% cancellation fee.
- All returns must have a Returned Goods Authorization (RGA) number. Unauthorized returns cannot be accepted.
- Products must be in new, unused condition, untampered with, and returned in the original packaging at the customer’s expense.
- For returns not due to a manufacturing defect, the original shipping cost and any credit card/PayPal processing fees will be deducted from the refund.
- Hygiene & bath products are non-returnable due to health and safety regulations.
- Custom orders cannot be returned or refunded.
- Standard manufacturer terms and conditions apply to the return policy of this product.
Delivery Inspection Policy:
We kindly ask that you inspect all shipments upon delivery. If any damage is noticed, you have the right to refuse the package. Once the delivery is accepted, Medicaleshop cannot be held responsible for damages.
Customer satisfaction is our priority. If you have any questions, please call us for further assistance.