- Manufacturer offers a limited warranty on all patient lifts, slings and accessories to be free of defects in workmanship and product performance.
- This warranty extends only to the original purchaser and is non-transferable.
- All warranty claims must be submitted by the authorized dealer or distributor who originally sold the product with proper proof of sale and serial number where applicable.
- Prior Return Authorization (RA) from manufacturer is required for all warranty replacements.
- Manufacturer reserves the right to repair or replace only defective parts or accessories in lieu of a complete new patient lift.
- The repaired or replacement part shall be warranted for a period equal to the remainder of the warranty period of the defective part.
Warranty Period |
Product or component |
Three (3) Years |
Patient lift frame or spreader bar |
Two (2) Years |
Actuator, control box, pendant, charger, weigh scale, Stand aids (all components of STA400 & STA450), or casters excluding normal tread wear |
One (1) Year |
Battery or hydraulic pump |
Six (6) Months |
Reusable fabric slings |
- This warranty does not cover normal wear and tear or damage caused by accident or misuse.
- Parts under warranty will be covered at no cost.
- Any labor cost for service under warranty is not covered as per our terms of sale.
- Standard manufacturer terms & conditions apply for warranty of this product.
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