Bodypoint PivotFit Dynamic Shoulder Harness | Wheelchair Trunk Support

• The manufacturer offers a Limited Lifetime warranty on this product against defects in workmanship and materials arising under normal use by the original purchaser.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions are applicable for warranty of this product.

Please call us for specific details.

• Returns are accepted within 30 days from the date of shipment. Unfortunately, we are unable to process returns beyond this period.
• A 15% restocking fee applies to all returns, along with any applicable shipping charges.
• All returns require a Returned Goods Authorization (RGA) number before being sent back. Returns without prior authorization cannot be accepted.
• Products must be in their original condition, unused, and in their original packaging. Customers are responsible for return shipping costs.
• If a return is not due to a manufacturing defect, the original shipping cost and any payment processing fees (credit card/PayPal) will be deducted from the total refund.
• For health and safety reasons, we are unable to accept returns on hygiene and bath products.
• Custom orders are non-refundable and non-returnable.
• The return policy for specific products may vary based on the manufacturer’s terms and conditions.

If you have any questions or need assistance with a return, we are happy to help. Please contact us for further details.

Q. How do the MD pull straps enhance usability?
A. The MD pull straps can be set up as front-pull (for user independence) or rear-pull (for caregiver assistance) during fitting, offering flexibility to meet individual needs. This adaptability ensures the harness aligns with the user’s mobility and support requirements without needing to specify the pull style at purchase.

Q. What does the dynamic style mean for users?
A. The dynamic style allows the harness to stretch and move with the user, accommodating involuntary movements or spastic tone. This controlled flexibility reduces resistance, minimizes discomfort, and supports natural movements like leaning or reaching, making it ideal for users with muscle tone variability.

Q. How does the swivel buckle improve the fit?
A. The swivel buckle enables the harness pads to pivot and adjust tension automatically, ensuring the pads align with the user’s body shape. This feature provides a more comfortable and secure fit, particularly for users with asymmetrical torsos or unique contours.

Q. How do the curved Laminar Pads contribute to comfort?
A. The curved Laminar Pads are designed to follow the natural contours of the shoulders and ribcage, distributing pressure evenly to prevent discomfort or skin irritation. This makes the harness suitable for long-term use, especially for users sensitive to pressure points.

Q. Do I need strap guides for installation?
A. Strap guides are recommended for wheelchairs with low, curved, or non-standard backrests to optimize strap placement. They allow adjustments to the strap’s height, angle, and position, ensuring effective support. Strap guides are available separately on our website.

Q. What are the end-fitting options, and how do I choose?
A. The harness offers two end-fitting options:

• Flat-Mount: Suitable for wheelchairs with flat surfaces for screw attachment.
• Cinch-Mount: Designed for wheelchairs with tubular frames, allowing straps to wrap around the frame.
  Consult your wheelchair's manual or contact our customer support team to confirm the best option.