Bodypoint® PivotFit™ Shoulder Harness - Wheelchair Trunk Support

• The manufacturer offers a Limited Lifetime warranty on this product against defects in workmanship and materials arising under normal use by the original purchaser.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions are applicable for warranty of this product.

Please call us for specific details.

• Returns are accepted within 30 days from the date of shipment. Unfortunately, we are unable to process returns beyond this period.
• A 15% restocking fee applies to all returns, along with any applicable shipping charges.
• All returns require a Returned Goods Authorization (RGA) number before being sent back. Returns without prior authorization cannot be accepted.
• Products must be in their original condition, unused, and in their original packaging. Customers are responsible for return shipping costs.
• If a return is not due to a manufacturing defect, the original shipping cost and any payment processing fees (credit card/PayPal) will be deducted from the total refund.
• For health and safety reasons, we are unable to accept returns on hygiene and bath products.
• Custom orders are non-refundable and non-returnable.
• The return policy for specific products may vary based on the manufacturer’s terms and conditions.

If you have any questions or need assistance with a return, we are happy to help. Please contact us for further details.

Q. How does the PivotFit differ from other Bodypoint harnesses?
A. The PivotFit stands out with its single-piece, stretchable pad that pivots at the sternum strap, allowing it to adapt to the user’s body shape and movements. Unlike the Trimline Harness, it provides broader chest coverage and is designed for users needing more comprehensive trunk support rather than focused shoulder retraction.

Q. Can the harness be used in both front-pull and rear-pull configurations?
A. Yes, the PivotFit features MD pull straps that can be set up as either front-pull or rear-pull during fitting. This flexibility accommodates user independence or caregiver assistance, and the configuration can be chosen at installation, not at purchase.

Q. What type of wheelchair is compatible with the PivotFit Harness?
A. The PivotFit requires a solid or rigid wheelchair backrest for proper attachment, as the top straps are screwed into the backrest. It is not compatible with sling-back wheelchairs unless used with additional accessories like Bodypoint Strap Guides.

Q. Which end-fitting option should I choose?
A. The harness offers flat-mount or cinch-mount end fittings:

• Flat-Mount: Best for wheelchairs with flat surfaces for screw attachment.
• Cinch-Mount: Suitable for wheelchairs with tubular frames, allowing straps to wrap around the frame. Check your wheelchair’s specifications or contact our customer support team for guidance.

Q. Are strap guides necessary for installation?
A. Strap guides are recommended for wheelchairs with low, curved, or non-standard backrests to optimize strap placement. They allow adjustments to the strap’s height, angle, and horizontal position for improved support and comfort. Strap guides are sold separately.

Q. Can the harness be adjusted for different body shapes?
A. Yes, the PivotFit’s adjustable sternum strap and MD pull straps allow for a customized fit. The elastic pad stretches to accommodate various torso shapes, making it suitable for users with unique body contours or asymmetry.