Comfort Company Acta-Embrace Zero Elevation Foam Cushion

• The Comfort Company holds a lifetime warranty policy for all products.
• If a manufacturers’ defect occurs, the product will be replaced at no cost to the buyer.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions are applicable for warranty of this product.

• All items being returned to the manufacturer require a Return Authorization Number (R.A.) and no returns will be accepted without an R.A.
• The products must be new, unused condition, not tampered with, in original packaging and returned at the customer's expense in the original packaging.
• There will be 15% Restocking Fee for all merchandise returned within Three months of the invoice date.
• No returns will be accepted after three (3) months.
• If any product for which the purchaser demands rerouting before delivery, there will be a 25% restocking fee for all merchandise that is rerouted.
• No restocking fee will be charged if an error by manufacturer resulted in shipment of product that did not conform with the order received.
• Once a non-standard item has been started in production, Manufacturer does not allow cancellations.
• Manufacturer reserves the right to determine condition and salability of products returned.
• Custom orders are non-refundable and non-returnable
• No returns accepted for Hygiene & Bath products due to health concerns
• If your return is not due to any manufacturing defect then the original shipping cost and credit card/paypal processing fee will be deducted from the total refund
• Standard Manufacturer Terms & Conditions Apply for Return Policy of this Product

Please call us for Specific Details.

Q. How does this Acta-Embrace Zero Elevation Cushion support posture and comfort?
A. It features deep lateral and medial leg contours, tapered leg adductors, and two foam layers, ensuring proper alignment and pressure relief.

Q. How do I choose between the Anti-Thrust and Zero Elevation cushion styles?
A. Choose the Anti-Thrust version if the user often slides forward and needs stronger pelvic support. If the user prefers a flatter seat surface for comfort and easier movement, the Zero Elevation version is a better match.

Q. How does the moldable base work?
A. The aluminum base inside the cushion can be manually shaped to better match the user's specific pelvic and postural needs for maximum comfort and support.

Q. What is unique about the Acta-Embrace Zero Elevation Wheelchair Cushion?
A. The Acta-Embrace Zero Elevation Cushion features a completely flat seating base designed for users who need even weight distribution without any elevation. It combines advanced pressure relief with moldable aluminum stays that offer customized contouring for better posture without adding height to the wheelchair seat.

Q. Can the Acta-Embrace Zero Elevation Cushion be customized for individual support needs?
A. Absolutely. The cushion features moldable aluminum stays in the back support, allowing caregivers or therapists to contour it to the user’s specific shape. This personalized positioning enhances pelvic stability and spinal alignment while maintaining the flat base design.

Q. How do I properly clean and maintain the Acta-Embrace Zero Elevation Cushion?
A. The cushion’s cover can be easily removed and machine-washed according to the care instructions. The internal foam base should be wiped clean with mild soap and water. Regular cleaning ensures optimal hygiene and prolongs the cushion’s lifespan.

Q. What type of cover is included, and is it easy to clean?
A. The Acta-Embrace Zero Elevation Cushion comes with your choice of either a Comfort-Tek or Stretch-Air cover. Comfort-Tek is smooth, waterproof, and easy to wipe clean. Stretch-Air is breathable and designed for improved airflow and moisture control. Both covers are low-maintenance and machine washable.