Comfort Company Rigid Insert for Wheelchair Cushions

• The Comfort Company holds a lifetime warranty policy for all products.
• If a manufacturers’ defect occurs, the product will be replaced at no cost to the buyer.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions are applicable for warranty of this product.

• All items being returned to the manufacturer require a Return Authorization Number (R.A.) and no returns will be accepted without an R.A.
• The products must be new, unused condition, not tampered with, in original packaging and returned at the customer's expense in the original packaging.
• There will be 15% Restocking Fee for all merchandise returned within Three months of the invoice date.
• No returns will be accepted after three (3) months.
• If any product for which the purchaser demands rerouting before delivery, there will be a 25% restocking fee for all merchandise that is rerouted.
• No restocking fee will be charged if an error by manufacturer resulted in shipment of product that did not conform with the order received.
• Once a non-standard item has been started in production, Manufacturer does not allow cancellations.
• Manufacturer reserves the right to determine condition and salability of products returned.
• Custom orders are non-refundable and non-returnable
• No returns accepted for Hygiene & Bath products due to health concerns
• If your return is not due to any manufacturing defect then the original shipping cost and credit card/paypal processing fee will be deducted from the total refund
• Standard Manufacturer Terms & Conditions Apply for Return Policy of this Product

Please call us for Specific Details.

Q. Is the Comfort Company Rigid Insert easy to install?
A. Yes, installing the rigid insert is simple. It fits underneath your wheelchair cushion inside the cushion cover. Just unzip the cover, place the insert flat under the cushion, and zip it back up — no tools or extra hardware needed.

Q. Is the rigid insert safe for daily use?
A. Absolutely. The Comfort Company Rigid Insert is built for everyday use. It’s sturdy enough to handle daily movement and transfers, and it helps maintain proper posture, reducing the risk of pressure injuries over time.

Q. Can I clean the Comfort Company Rigid Insert?
A. Yes, you can wipe the rigid insert clean with a damp cloth and mild soap. It’s a solid surface without seams, making it easy to maintain hygiene for wheelchair users.

Q. Why should I use a rigid insert with my wheelchair cushion?
A. Using a rigid insert helps prevent cushion sagging, ensures even weight distribution, and promotes better pelvic positioning, especially for individuals who require enhanced lower body support.

Q. Can the Rigid Insert be trimmed or customized?
A. The insert is available in various sizes to fit standard wheelchair seats. While it is not designed for trimming, selecting the correct size ensures proper fit and function.

Q. Does the Rigid Insert add height or change seat depth?
A. The insert is thin and low-profile, designed to provide stability without significantly altering seat height or depth, ensuring compatibility with most seating systems.