We strive for your complete satisfaction with every purchase. If you need to return or exchange a standard, unused item, we are happy to assist within 45 days of the invoice date. Please contact us to obtain a Return Authorization Number (RGA) before shipping any items back.
- Items returned after the initial 45-day period will be considered on a case-by-case basis and may be subject to a restocking fee.
- To ensure a smooth return process, all items must be returned in new, unused condition, in their original packaging, and shipped at the customer's expense.
- Please note that original shipping costs and any credit card or PayPal processing fees will be deducted from refunds for returns that are not due to manufacturing defects.
- For health and safety reasons, hygiene and bath products are not eligible for return.
- Customized, premium color, or modified products, including items with attached padding, are made to your specifications and therefore are not returnable.
- Due to their unique nature, please understand that customized or modified orders are not eligible for returns.
- Our standard manufacturer terms and conditions apply to this product's return policy.
For specific details and to discuss your particular needs, please contact our customer service team. we’re happy to help!