Danmar Soft Shell Helmet | Lightweight Protective Headgear for Children & Adults

• Manufacturer warrants all its products against defects in material or workmanship for 90 days from invoice date.
• This warranty does not cover normal wear and tear, cost of inconvenience, property damage, abuse, accident or similar incidents.
• Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms and conditions are applicable for warranty of this product.

Please call us for specific details

We strive for your complete satisfaction with every purchase. If you need to return or exchange a standard, unused item, we are happy to assist within 30 days of the invoice date. Please contact us to obtain a Return Authorization Number (RGA) before shipping any items back.

• Items returned after the initial 30-day period will be considered on a case-by-case basis and may be subject to a restocking fee.
• To ensure a smooth return process, all items must be returned in new, unused condition, in their original packaging, and shipped at the customer's expense.
• Please note that original shipping costs and any credit card or PayPal processing fees will be deducted from refunds for returns that are not due to manufacturing defects.
• For health and safety reasons, hygiene and bath products are not eligible for return.
• Customized, premium color, or modified products, including items with attached padding, are made to your specifications and therefore are not returnable.
• Due to their unique nature, please understand that customized or modified orders are not eligible for returns.
• Our standard manufacturer terms and conditions apply to this product's return policy.

For specific details and to discuss your particular needs, please contact our customer service team. we’re happy to help!

Q. What is the Danmar Soft Shell Helmet made of?
A. The helmet is constructed from lightweight, shock-absorbent foam with a vinyl coating. It’s fully ventilated for comfort and can be easily cleaned with soap and water—ideal for daily use in fall protection and head injury prevention.

Q. How do I choose the right size for this helmet?
A. Measure the head circumference at eyebrow level and refer to the sizing chart. Sizes range from Infant (16¼") to XX-Large (26¼"). For the most accurate fit, also check occipital (back of head) and ear-to-ear measurements.

Q. Is this helmet safe for users with sensory needs or high fall risk?
A. The foam design contains no internal hardware, minimizing risk of injury. It offers extra coverage at the temples, cheeks, ears, and nape for added impact protection—making it ideal for both pediatric and adult users with special needs.

Q. Can I customize this helmet for added protection or fit?
A. Custom options are available, including foam color changes and optional add-ons like the 9823 Chin Guard or 3468 Foam Visor for extra impact resistance. Custom items require 7–10 business days for fabrication.

Q. Does the helmet include a chinstrap?
A. It comes with an adjustable snap-closure chinstrap to ensure a secure, comfortable fit. This makes it suitable for both everyday wear and active use.

Q. Is this product returnable?
A. Standard sizes are returnable per store policy, but custom-sized or modified helmets are non-returnable. Please measure carefully and consult the sizing guide before ordering.