Drive Medical Pediatric Viper Plus Reclining Wheelchair

Limited Lifetime Warranty

• Manufacturer warrants this product to be free of defects in materials and workmanship for the lifetime of the original consumer/purchaser.
• This device was built to exacting standards and carefully inspected prior to shipment.
• This warranty is an expression of confidence in materials and workmanship of products and assurance to the consumer of years of dependable service.
• In the event of a defect covered by this warranty the manufacturer will at its option, repair or replace the product.
• This warranty does not cover device failure due to misuse or negligence, or normal wear and tear.
• The warranty does not extend to non-durable components, such as rubber accessories, casters, and grips, which are subject to normal wear and need periodic replacement.
• The product warranty is applicable as per the terms and conditions given by the product manufacturer.

Please call us for specific details.

• Returns are accepted within 30 days from the date of shipment.
• A 25% restocking fee will apply to all returns.
• All returns must include an RGA (Returned Goods Authorization) number. Unauthorized returns will not be accepted.
• Returned products must be in new, unused condition, not tampered with, and in their original packaging. The return must be made at the customer's expense.
• If the return is not due to a manufacturing defect, the original shipping cost and any credit card/PayPal processing fees will be deducted from the refund amount.
• All freight charges, fuel surcharges, handling fees, and additional freight services are non-refundable.
• Hygiene products cannot be returned once opened or used due to health concerns.
• Custom orders are non-refundable and non-returnable.
• Standard manufacturer terms and conditions apply to the return policy for this product.

We are committed to your satisfaction. Please feel free to contact us for any specific details or assistance with your return.

Q: What age group is the Drive Medical Pediatric Viper Plus Wheelchair designed for?
A: This wheelchair is specifically designed for pediatric users, offering appropriate dimensions, comfort, and safety features for children who need reliable mobility support.

Q: Can the reclining function be adjusted while the user is seated?
A: Yes, the hydraulic reclining mechanism allows caregivers to easily adjust the backrest from 90° to 180° while maintaining smooth, controlled movement for the user’s safety.

Q: Is the chair easy to transport and store?
A: Absolutely. The lightweight frame and detachable components make it easy to fold, transport, and store when not in use.

Q: Does the chair include anti-tippers for safety?
A: Yes, the Pediatric Viper Plus comes standard with flip-up anti-tippers that help prevent accidental tipping during movement or reclining.

Q: Can the leg rests and armrests be adjusted or removed?
A: Both the swing-away elevating leg rests and flip-back armrests are adjustable and removable for customized comfort and ease of transfer.

Q: What type of maintenance does this wheelchair require?
A: Routine inspection of tires, bearings, and the reclining mechanism is recommended. The durable nylon upholstery can be easily wiped clean, ensuring long-term usability with minimal maintenance.