Southwest Technologies Elasto-Gel Cervical Support Roll, Reusable. This product may be used for either hot or cold therapy and will not leak if punctured. When heated, products provide moist therapy heat and when used cold, products provide soothing cold without causing trauma to the skin or nerves. In addition, when used cold, the products remain soft and flexible even at -20 degree F. The products will not dry out, become hard or change form and are re-usable. The products have the ability to conform to all contoured areas and move with patient movement. Products are covered with a four-way stretch material that allows maximum conformity, heat transfer and comfort.

Features

• Easy-to-use.
• Microwaveable.
• Will not dry out.
• Will not leak if punctured.
• Durable and Comfortable.
• Exceptional Conformability.
• Single Product Hot or Cold.
• Elasto-Gel Products are Latex-free.

Directions for COLD THERAPY

• Place gel pack in freezer for 2 hours or more.
• Remove pack from freezer and place inside the cloth cover.
• Close compartment and apply compression wrap as shown and secure by attaching the elastic strap.
• Remains flexible after frozen.

Gel pack will maintain cold therapy for 30-60 minutes. It is best to keep an extra gel pack in the freezer to replace the original that is in use when it is no longer cold. The pack may remain in freezer until next use.

Directions for HOT THERAPY

• Heat in cloth cover.
• Fold the pack in half. Heat in microwave for 20 seconds on each side. Unfold the pack and refold in the other direction. Heat in the microwave for an additional 20 seconds on each side. This will improve uniform heating throughout the entire pack. For additional warmth, heat in 10 second increments.
• NOTE – DO NOT MICROWAVE EACH SIDE LONGER THAN 20 SECONDS AT A TIME TO AVOID BREAKING OR OVERHEATING GEL PACK.
• Remove pack from microwave and wait for one minute before applying to skin.
• Apply compression wrap as shown by attaching the elastic strap.

Gel pack will maintain hot therapy for 20-30 minutes. When pack is no longer hot, reheat in microwave at 10 second increments until desired temperature is reached. The gel pack may be stored at room temperature. Test after each 10 second increments.

Cleaning Instructions

Remove the outside cover and hand wash in cold water and mild soap. Hang up to dry. Wipe the white inner cover with a damp (not wet) cloth using mild soap or disinfectant. Allow the product to fully air dry before continuing to use.

• The product warranty is applicable as per the terms and conditions provided by the product manufacturer.

Please call us for specific details.

• No returns will be accepted after 30 days from the date of shipment.
• All returns are subject to a restocking fee as per manufacturers terms and conditions.
• All returns must have an RGA number (Returned Goods Authorization), unauthorized returns will not be accepted.
• We do not guarantee fulfillment of any desired purpose or product suitability to the user and this will not be considered as a valid reason for return.
• The products must be new, unused condition, not tampered with, in original packaging and returned at the customers expense in the original packaging.
• If your return is not due to any manufacturing defect then the original shipping cost will be deducted from the total refund.
• Hygiene, bath and toilet items cannot be returned once opened or used.
• Standard manufacturer terms and conditions apply for return policy of this product.

Please call us for specific details.