Manual wheelchair buyer's guide.

Everest & Jennings Traveler SE Plus Wheelchair is a dependable and versatile mobility solution designed for daily use. Built with the renowned Everest & Jennings saddle-joint tubular frame, this manual wheelchair offers enhanced strength, a durable carbon steel structure, and an increased weight capacity of up to 300 lbs. Ideal for individuals with limited mobility, recovering from surgery, or living with a disability, the Traveler SE Plus provides smooth transport and customizable comfort with adjustable seat height.

Features

• Qualifies for Medicare reimbursement under codes K0001/K0002
• Comfort-enhancing desk-length and full-length armrests with soft padded tops for ergonomic support
• Supports up to 300 lbs. of evenly distributed weight — suitable for adult users needing reliable support
• Available seat widths: 16", 18", and 20" with a fixed 16" seat depth — accommodates various user sizes
• Durable black vinyl upholstery with an easy-access chart pocket on the backrest for medical or personal storage
• Two-position axle and caster fork allow a 2" seat height adjustment to improve posture and self-propulsion comfort
• Carbon steel frame with a hammer tone powder-coated finish ensures long-lasting performance and resistance to wear
• Tool-free, swing-away footrests with composite footplates and standard heel loops promote easy transfers and lower leg support

• One (1) Year - Warranty on Side frames and cross braces
• One (1) Year - Warranty on Wheels, handrims, front rigging, forks
• Six (6) months - Warranty on all other durable components not listed above
• Entire warranty, exclusive remedy and consequential damages disclaimer this warranty is manufacturer's only warranty and is in lieu of all other warranties, express or implied.
• This warranty is limited to the repair or replacement of the defective parts. shall not be liable for and hereby disclaims any direct, special, indirect, incidental, exemplary or consequential damages, including, but not limited to: damages for loss of profits or income, loss of use, downtime, cover, or employee or independent contractor wages, payments and benefits.
• This device was built to exacting standards and carefully inspected prior to shipment.
• This warranty is an expression of confidence in the materials and workmanship and assurance to the consumer of years of dependable service.
• Warranty Exclusions -
  • Defects, damage, or other conditions caused, in whole or in part, by misuse, abuse, negligence, alteration, accident, freight damage, tampering or failure to seek and obtain repair or replacement in a timely manner
  • Products which are not installed, used, or properly cleaned and maintained as required in the official manual for the applicable product
  • Products considered to be of a non-durable nature including, but not limited to: casters, filters, fuses, gaskets, lubricants, and charts
  • Accessories or parts not provided by manufacturer
  • Charges by anyone for adjustments, repairs, replacement parts, installation or other work performed upon or in connection with such products which are not expressly authorized in writing, in advance, by manufacturer
  • Any labor or shipping charges incurred in the replacement part installation or repair
  • Costs and expenses of regular maintenance and cleaning
  • Representations and warranties made by any person or entity other than manufacturer
• Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
• The product warranty is applicable as per the terms and conditions given by the product manufacturer.

Please call us for specific details.

• Returns are accepted within 30 days from the shipment date. Unfortunately, we are unable to process returns beyond this timeframe.
• A Return Merchandise Authorization (RMA) must be obtained from our Customer Service team before sending any items back.
• We strive to provide quality products, but we cannot guarantee suitability for every individual need. Personal preference or product suitability cannot be considered a valid reason for return.
• All returned items must be in their original, unopened packaging, unused, and in the same condition as received. Returns should be shipped to the designated location provided by the manufacturer, using prepaid shipping.
• If an order is refused upon delivery or a return is requested due to customer preference, a restocking fee of 25% or $10 (whichever is greater) will apply. Additionally, the customer is responsible for both the original and return shipping costs.
• Returned items will undergo inspection upon receipt. The manufacturer will assess whether a product qualifies for warranty coverage and determine if it will be repaired or replaced.
• Returns that are not due to a manufacturer defect will be refunded minus the original shipping cost and any applicable payment processing fees.
• Shipping charges, fuel surcharges, handling fees, and costs related to additional freight services are non-refundable.
• Due to health and safety regulations, we are unable to accept returns on hygiene and bath products. We appreciate your understanding.
• Custom-made orders are specially crafted to meet specific needs and, therefore, cannot be returned or refunded.
• Certain products, due to their nature, are not eligible for return, including but not limited to:
  • Patient lifts
  • Sterile products
  • Discontinued items
  • Private label goods
  • Pedigreed products
  • Clinical care recliners
  • Products with expiration dates
  • Items that cannot be restocked for hygienic reasons
  • Products requiring special handling or controlled storage conditions
  • Special orders, including non-stocked items, long-term care beds, furniture, and Hausted product line

For further details or assistance, please feel free to contact our Customer Service team. We are here to help and ensure a smooth experience for you.

Q. What makes the Traveler SE Plus Wheelchair ideal for regular use?
A. This wheelchair features a durable carbon steel frame, supports up to 300 lbs, and offers 18"–20" seat height adjustment. Padded armrests add comfort, ideal for daily use, recovery, or long-term needs.

Q. Can I adjust the seat height for easier transfers or foot placement?
A. This wheelchair has a two-position axle and caster fork that lets you switch the seat height by 2″ (between 18″ and 20″). This helps with easier foot placement and smoother transfers, such as when moving in from the side of a bed or couch.

Q. Can I remove the arms to roll up close to a table?
A. Both desk-length and full-length arm options on the Traveler SE Plus chair are detachable except on one model. You can remove them easily without tools, making it simple to roll up close to a desk, table, or counter for meals, work, or other daily activities.

Q. Will the Traveler SE Plus manual wheelchair stay steady when leaning or leaning back?
A. The sturdy carbon-steel frame helps prevent backward tipping, additionally you can add Adjustable Anti-Tippers from the Accessories for added safety. This adds stability during transfers, meal times, or recreational seated activities.

Q. How does the Traveler SE Plus wheelchair by E&J simplify tasks for caregivers?
A. This wheelchair is caregiver-friendly, folding down to a slim 12.25" for easy storage or car transport. Weighing 36.5 lbs. without rigging, it’s manageable to lift.

Q. Will the E&J Traveler SE Plus adjustable wheelchair work well outdoors?
A. Yes, it's built for versatility. Non-marking tires handle indoor floors and outdoor surfaces like sidewalks or driveways with ease. The strong frame provide stability on varied terrain, making it great for home, errands, or appointments.

Q. Am I able to store something on the Traveler SE Plus wheelchair by Graham Field?
A. The seat back includes a handy chart pocket, perfect for caregivers or medical staff to store documents like daily care plans, instructions, or transport schedules.

Q. Is the Traveler SE Plus by E&J heavy to lift or transport?
A. At around 36½ lbs (without footrests), it's balanced, sturdy enough for daily use yet light enough for users or caregivers to handle for transport or storage.

Q. Does the upholstery feel rigid or does it flex for comfort on E&J traveler wheelchair?
A. The black vinyl upholstery offers firm back support with a slight give for comfort. It’s also smooth to clean and gets reinforced where pressure builds up, giving a mix of stability and ease.

Q. Do I need tools to swap footrests or adjust components?
A. The wheelchair is designed for convenience. The front rigging, footrests, and armrests are all tool-free, letting caregivers or users make quick adjustments without a wrench or screwdriver.