Custom products, Custom Color and products with Custom Logos are not returnable.
- Non-warranty returns will be accepted within 180 days from original shipment date.
- All returns for non-defective items are subject to a 15% restocking fee, if accepted.
- All returns must have an RGA number (Returned Goods Authorization) unauthorized returns will not be accepted.
- Manufacturer shall review and inspect product returns with a valid Return Material Authorization.
- Products must be in good condition, in the original packaging, and in resalable condition.
- Manufacturer will issue a credit less restocking fee based on inspection findings and re-salability of product.
- No returns for products denoted as non-cancellable and non-returnable will be permitted to be returned.
- As a reminder, all product returns, replacement, or repairs require prior written approval with an issued Return Material Authorization (RMA).
- We do not guarantee fulfillment of any desired purpose or product suitability to the user and this will not be considered as a valid reason for return.
- It is customer's responsibility to check the product upon delivery and note any such discrepancy at the earliest and report the dealer.
- Hygiene products will not be returned once used or opened.
- Standard manufacturer terms & conditions apply for return policy of this product.
Delivery Inspection Policy:
All shipments must be inspected immediately upon receipt. If the shipment is damaged, you have the right to refuse the delivery. Once the delivery has been accepted, Medicaleshop will not be held liable for any damages.
Please call us for specific details.