Jay ankle positioning system incorporates a soft, breathable, three-point ankle support that attaches to an ABS base plate. The base plate is secured to the footrest with the provided bolts (drilling the footrest may be required). Adjustments may be made around the ankle or at the heel. Jay ankle positioning features padded heel support and ankle straps for clients with mild needs.

To attach the system, follow these steps:

• Remove the foot plate from the wheelchair.
• Drill two holes in the foot plate, one on each side of the ankle support.
• Insert the bolts through the holes and secure them with nuts.
• Replace the foot plate on the wheelchair.

The ankle support can be adjusted to fit the individual's foot. The heel strap can be adjusted to keep the foot in place.

It is important to note that the Jay Ankle Positioning System should only be used under the supervision of a qualified healthcare professional.

• Standard manufacturer terms & conditions apply for warranty of this product.

Please call us for specific details.

• Configured and Custom Made Wheelchairs, Seating Systems (including modified Jay products), Built-4-Me products are not eligible for return regardless of order date.
• All returns must have an RGA number (returned goods authorization number) unauthorized returns will not be accepted.
• The RGA number and location must appear on the outside of the package in a clearly visible manner.
• RGA’s are valid for 60 days and will not be accepted if the item(s) is not returned within 60 days after a RGA is issued.
• The product must be saleable (Unused and Not a Discontinued Item) and must be properly packaged (Preferred Original Packaging).
• All approved returns must be shipped at customer’s expense using their preferred carrier. Product or parts returns which are not pre-paid will not be accepted.
• If your return is due to a Manufacturing error and if all items on the invoice are being returned, then Manufacturer will refund any freight and/or handling fee on the original order paid.
• If your return is not due to any manufacturing defect then the original shipping cost and credit card/paypal processing fee will be deducted from the total refund
• All seating components must be returned inside original sealed plastic bags.
• No returns accepted for Hygiene & Bath products due to health concerns
• For applicable restocking fees, please consult the chart below:

Restocking Fees:
Return Authorization’s issued on orders shipped within 90 days of original ship date and returned within 60 days of receiving the Return Authorization are subject to a 25% restocking fee.
Return Authorization issued on orders shipped within 180 days of original ship date and returned within 60 days of receiving the Return Authorization are subject to a 50% restocking fee.
No Returns Will be accepted after 180 Days elapse.

Please call us for specific details.