Unfortunately, hygiene items cannot be returned once opened, due to health concerns. The only products that can be returned are unopened boxes.
If the product is unopened, then the following policy will be applied:
- No returns are accepted after 30 days from the date of shipment
- All returns are subject to a 25% restocking fee
- All returns must have an RGA number (Returned Goods Authorization Number) unauthorized returns will not be accepted
- The products must be in new, unused condition, not tampered with, in original packaging, and returned at the customer's expense in the original packaging
- If your return is not due to any manufacturing defect then the original shipping cost and credit card/PayPal processing fee will be deducted from the total refund
- No returns accepted for Hygiene & Bath products due to health concerns
- Custom orders are non-refundable and non-returnable
- Standard Manufacturer Terms & Conditions Apply for Return Policy of this Product
Please call us for specific details