The re-usable Hot Button hot pack instantly becomes hot once the button inside the pack is activated. The pack remains hot for at least 30 minutes. Re-usable pack is recharged and made ready for a future activation by boiling it for approximately 10 minutes. The activation and recharging of a pad can be repeated at least 100 times. The Hot Button contents are not harmful; they are common non-toxic food additives. Activate pad by gently flexing disk within the pad back and forth until pad starts to crystalize; pad will heat to approximately 130øF (54øC). For cold pack refrigerate do not freeze. To return to liquid state wrap pad in cloth, place in boiling water for 5 to 12 minutes.

• The product warranty is applicable as per the terms and conditions provided by the product manufacturer.

Please call us for specific details.

• No returns will be accepted after 30 days from the date of shipment.
• All returns are subject to a restocking fee as per manufacturers terms and conditions.
• All returns must have an RGA number (Returned Goods Authorization), unauthorized returns will not be accepted.
• We do not guarantee fulfillment of any desired purpose or product suitability to the user and this will not be considered as a valid reason for return.
• The products must be new, unused condition, not tampered with, in original packaging and returned at the customers expense in the original packaging.
• If your return is not due to any manufacturing defect then the original shipping cost will be deducted from the total refund.
• Hygiene, bath and toilet items cannot be returned once opened or used.
• Standard manufacturer terms and conditions apply for return policy of this product.

Please call us for specific details.