• The manufacturer provides an unconditional 10 years warranty against defects in materials and workmanship from the date of purchase.
• The warranty does not cover damages caused by purchaser’s abuse, misuse, and/or negligence of or with respect to the manufacturer product.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions apply for the warranty of this product.

Please call us for Specific Details.

• Returns are accepted within 2 months from the date of shipment. Unfortunately, we cannot process returns after this period.
• All returns are subject to a 20% restocking fee.
• To process a return, you must obtain a Returned Goods Authorization (RGA) number. Unauthorized returns will not be accepted.
• Returned products must be in new, unused condition, undamaged, and in their original packaging. The customer is responsible for return shipping costs.
• If your return is not due to a manufacturing defect, please note that the original shipping cost and any applicable credit card or PayPal processing fees will be deducted from your refund.
• For hygiene products, returns are not accepted once the item has been opened or used, due to health and safety concerns.
• Custom orders are non-refundable and non-returnable. Please ensure all details are confirmed before placing your custom order.
• Standard manufacturer terms and conditions apply to the return policy for this product.

If you have any questions or need assistance, please don't hesitate to contact us. We are here to ensure your satisfaction with your purchase.

Q: What materials are used in the construction of the Roll-A-Ramp Non-Powered Folding Van Ramp?
A: The ramp is made from aerospace aluminum, which is lightweight, highly durable, and resistant to rust and corrosion.

Q. Can I install this ramp on any van model?
A. The ramp is compatible with many standard vans. For instance, a 36" wide ramp requires a minimum 38" wide side door opening. It's essential to ensure your van's door dimensions meet the ramp's requirements.

Q. How easy is it to operate the manual folding ramp?
A. The ramp is designed for easy operation. It folds out from the van door to the ground and can be folded back up for storage. Quick pins allow for easy removal when additional space is needed.

Q. Is the ramp removable if I need extra space in my van?
A. Yes, the ramp can be easily removed using quick pins, providing additional space when required. It occupies only about 8" to 12" of interior depth when stored, making it a space-efficient solution.

Q. Does the ramp provide good traction in various weather conditions?
A. Yes, the ramp features a non-skid surface that provides excellent traction, ensuring safety during use in different environmental conditions, including rain or snow.

Q. Can the ramp be used for both side and rear van entries?
A. Yes, the ramp is versatile, but compatibility depends on your van model. Rear entry installation is available only for Transit Connect, ProMaster City, and Nissan NV200. Side entry installation is supported only on models like Dodge Caravan, Chrysler Town & Country, and Toyota Sienna. Be sure to check your vehicle type to ensure proper fit before ordering.