• The product warranty is applicable as per the terms and conditions provided by the product manufacturer.

Please call us for specific details.

• We are happy to accept returns within 30 days of delivery. Unfortunately, returns cannot be processed after this period.
• To initiate a return, please obtain a Returned Goods Authorization (RGA) number. Unauthorized returns will not be accepted.
• The RGA number must be clearly displayed on each returned package for processing.
• Approved return merchandise must be shipped to the location provided by our customer service team.
• For your protection, we recommend keeping a record of the shipment when returning merchandise, including proof of delivery from the carrier.
• If the merchandise is in resalable condition, a 25% restocking fee will apply to returned items.
• The customer is responsible for return shipping costs unless the return is due to an error on the manufacturer’s part.
• Your account will be credited for the returned merchandise once it is received and processed.
• Credits for returns will be issued to the original purchaser. The credit can be applied to your open balance or future purchases. Please note that cash refunds are not available.
• Returned items must be in new, unused, and resalable condition, and must be returned in their original packaging at the customer’s expense.
• If the return is not due to a manufacturing defect, the original shipping cost and any applicable credit card or PayPal processing fees will be deducted from your refund.
• For hygiene and bath products, returns are not accepted due to health and safety concerns.

If you need further assistance or have any questions, please don’t hesitate to contact us. We’re here to ensure your satisfaction with your purchase.

Q. Are the Skillbuilders Rolls easy to clean and maintain?
A. Yes, Skillbuilders Rolls come with a washable, protective coating that makes cleaning simple. Just wipe them down with mild soap and water or disinfectant after use to keep them hygienic, especially in busy therapy or educational environments.

Q. How durable are Skillbuilders Positioning Rolls in high-use environments?
A. Skillbuilders Rolls are built for heavy-duty use in institutional settings like hospitals, therapy clinics, and schools. The strong molded foam and durable coating resist wear and tear, making them a reliable choice even with frequent daily use.

Q. How portable are the Skillbuilders Positioning Rolls?
A. These rolls weigh just 3.0 lbs. to 35 lbs. depending on size and feature a convenient attached handle, making them easy to carry, move, or hang up for storage. They're lightweight enough for quick setup across multiple therapy sessions or classrooms.

Q. Can Skillbuilders Rolls support both children and adults during therapy?
A. Yes, the sturdy molded foam construction offers reliable support for both children and adults, depending on the therapy exercise. Their size and firmness make them versatile for a variety of positioning and balance training needs.