Manufacturer's walking aids and accessories carry differing warranty periods based on the type of product.

The manufacturer warrants this product against defects in material & workmanship according to the schedule below:

Warranty covers defects in materials or workmanship, excluding damage, deterioration or malfunction resulting from:

• Limited 1 Year Warranty: Covers defects in materials and workmanship for the lifetime of the original purchaser if registered with manufacturer within 30 days of purchase.
  • Negligence, misuse, abuse or failure to follow instructions.
  • Shipment of the product (claims must be presented to the carrier).
  • Repair or attempted repair by anyone other than manufacturer.
  • Any product which has been altered.
  • Normal wear on rubber accessories (such as tips).
  • Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
  • Warranty also does not extend to any product which has not been purchased from manufacturer.
• Please call us for specific details.

• In order to expedite a return, a Return Merchandise Authorization (RMA) should be obtained.
• Unauthorized returns without a previously issued RMA are not accepted.
• When requesting an RMA, please provide your customer number, purchase order, model, serial number (when applicable), quantity, reason for return, and a valid email address.
• Buyer must inform manufacturer for Return Merchandise Authorization (RMA) request within 5 business days of receiving your order.
• If items are returned undamaged in their original packaging, we will either exchange them or offer a full refund (less shipping) based on your original payment method.
• If your return is not due to any manufacturing defect then the original shipping cost and credit card/paypal processing fee will be deducted from the total refund
• The product(s) must be returned to manufacturer within 10 business days of the issuance of the RMA
• NOTE: Manufacturer recommends that you
  • Use a carrier that offers shipment tracking for all returns, and
  • Either insure your package for safe return to Walk Easy or declare the full value of the shipment. This protects you if the shipment is lost or damaged in transit. Walk Easy is not responsible for any loss or damage to the product during shipping.
• Standard Manufacturer Terms & Conditions Apply for Return Policy of this Product

Please call us for specific details

Q: What is the weight capacity of these crutches?
A: They can support up to 300 lbs.

Q: What is the user height range for these crutches?
A: They are suitable for users between 5'0" and 6'5" tall.

Q: How adjustable are these crutches?
A: The grip-to-floor height adjusts from 28.0" to 40.0", and the grip-to-cuff height adjusts from 9.2" to 11.2".

Q: What material are these crutches made of?
A: They are made of lightweight and durable aluminum.

Q: What type of grip do these crutches have?
A: They feature a neutral grip made of medium-soft rubber for comfort.

Q: Do these crutches contain latex?
A: No, they are latex-free, making them safe for those with allergies.

Q: What is the cuff size of these crutches?
A: The full cuff has a diameter of 3¾" for secure support.

Q: How much does each crutch weigh?
A: Each crutch weighs approximately 26.1 oz.

Q: Do these crutches have a soft-touch grip?
A: Yes, they feature a soft-touch rubber grip for better comfort.

Q: How are these crutches adjusted?
A: They have an easy adjustment system for both grip-to-floor and grip-to-cuff measurements.