Manufacturer's walking aids and accessories carry differing warranty periods based on the type of product.

The manufacturer warrants this product against defects in material & workmanship according to the schedule below:

The warranty covers defects in materials or workmanship, excluding damage, deterioration, or malfunction resulting from:

• 1-Year Limited Warranty: Covers defects in materials and workmanship for a period of 1 year from the date of purchase. Enforceable only by the original purchaser.
  • Negligence, misuse, abuse, or failure to follow instructions.
  • Shipment of the product (claims must be presented to the carrier).
  • Repair or attempted repair by anyone other than the manufacturer.
  • Any product which has been altered.
  • Normal wear on rubber accessories (such as tips).
  • Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
  • The warranty also does not extend to any product which has not been purchased from the manufacturer.
• Please call us for specific details.

• In order to expedite a return, a Return Merchandise Authorization (RMA) should be obtained.
• Unauthorized returns without a previously issued RMA are not accepted.
• When requesting an RMA, please provide your customer number, purchase order, model, serial number (when applicable), quantity, reason for return, and a valid email address.
• Buyer must inform manufacturer for Return Merchandise Authorization (RMA) request within 5 business days of receiving your order.
• If items are returned undamaged in their original packaging, we will either exchange them or offer a full refund (less shipping) based on your original payment method.
• If your return is not due to any manufacturing defect then the original shipping cost and credit card/paypal processing fee will be deducted from the total refund
• The product(s) must be returned to manufacturer within 10 business days of the issuance of the RMA
• NOTE: Manufacturer recommends that you
  • Use a carrier that offers shipment tracking for all returns, and
  • Either insure your package for safe return to Walk Easy or declare the full value of the shipment. This protects you if the shipment is lost or damaged in transit. Walk Easy is not responsible for any loss or damage to the product during shipping.
• Standard Manufacturer Terms & Conditions Apply for Return Policy of this Product

Please call us for specific details

Q: What is the weight capacity of this crutch?
A: It can support up to 300 lbs.

Q: What makes the anatomic grip special?
A: The ergonomic soft rubber grip distributes weight evenly, reducing hand and wrist strain.

Q: Is this crutch suitable for people with hand pain or neurological conditions?
A: Yes, it is designed for users with conditions like carpal tunnel syndrome or arthritis.

Q: What is the height range for users?
A: It fits users between 5'0" and 6'5" tall.

Q: How adjustable is the crutch?
A: The grip-to-floor height adjusts from 28.5" to 40.3", and the grip-to-cuff height adjusts from 9.2" to 11.0".

Q: Does it have any safety features?
A: Yes, it includes handgrip reflectors for added visibility and safety.

Q: What material is the crutch made of?
A: It is made of durable aluminum with an epoxy coating.

Q: How much does each crutch weigh?
A: Each crutch weighs 26.8 oz.

Q: How does height adjustment work?
A: It features a single-clip adjustment system for easy customization.