Manufacturer's walking aids and accessories carry differing warranty periods based on the type of product.

The manufacturer warrants this product against defects in material & workmanship according to the schedule below:

• 3 Year Limited Warranty: Covers defects in materials and workmanship for a period of 3 years from the date of purchase. Enforceable only by the original purchaser.

Warranty covers defects in materials or workmanship, excluding damage, deterioration or malfunction resulting from:

• Negligence, misuse, abuse or failure to follow instructions.
• Shipment of the product (claims must be presented to the carrier).
• Repair or attempted repair by anyone other than manufacturer.
• Any product which has been altered.
• Normal wear on rubber accessories (such as tips).
• Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
• Warranty also does not extend to any product which has not been purchased from manufacturer.
Please call us for specific details.

• In order to expedite a return, a Return Merchandise Authorization (RMA) should be obtained.
• Unauthorized returns without a previously issued RMA are not accepted.
• When requesting an RMA, please provide your customer number, purchase order, model, serial number (when applicable), quantity, reason for return, and a valid email address.
• Buyer must inform manufacturer for Return Merchandise Authorization (RMA) request within 5 business days of receiving your order.
• If items are returned undamaged in their original packaging, we will either exchange them or offer a full refund (less shipping) based on your original payment method.
• If your return is not due to any manufacturing defect then the original shipping cost and credit card/paypal processing fee will be deducted from the total refund
• The product(s) must be returned to manufacturer within 10 business days of the issuance of the RMA
• NOTE: Manufacturer recommends that you
  • Use a carrier that offers shipment tracking for all returns, and
  • Either insure your package for safe return to Walk Easy or declare the full value of the shipment. This protects you if the shipment is lost or damaged in transit. Walk Easy is not responsible for any loss or damage to the product during shipping.
• Standard Manufacturer Terms & Conditions Apply for Return Policy of this Product

Please call us for specific details

Q: What is the weight capacity of this crutch?
A: It can support up to 220 lbs.

Q: Who is this crutch designed for?
A: It is ideal for individuals who cannot put full body weight on their hands.

Q: Can the height be adjusted?
A: Yes, the height can be adjusted from 35.7" to 46.7".

Q: What user height does this crutch accommodate?
A: It is suitable for users between 5'0" and 6'0" tall.

Q: What kind of grip does it have?
A: It features a form-fitted rubber handle for comfort.

Q: Is the platform sleeve adjustable?
A: Yes, the U-shaped sleeve is attached with Velcro and can be adjusted for fit.

Q: What type of tip does this crutch use?
A: It is compatible with Model T10 Pivoflex tips for stability.

Q: Is this crutch lightweight?
A: Yes, it is designed to be lightweight for easy use.

Q: Can the grip angle be adjusted?
A: Yes, both the grip angle and the distance from the sleeve are adjustable.

Q: What material is the crutch coated with?
A: It has an epoxy coating for durability and a smooth finish.